| Terms |
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| New Customers will be required to pre-pay orders until a line of credit is established. Companies that request a line of credit will be asked to provide references and pertinent financial information. |
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| Order Processing |
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| Orders are accepted via phone, fax, mail, or walk-in. Customers are responsible for the contents and accuracy of all orders |
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| Pricing |
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| All prices are subject to change without notice. |
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| Sales Tax |
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| We will charge sales tax to all customers unless a resale certificate is on file. We require a certificate for each state in which your company does business. |
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| Tax Exempt Purchases |
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| Individuals or corporations requesting to make tax exempt purchases with Capitol must: |
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Have a cash or dealer account with Capitol |
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Provide sales tax-exempt certifications from the respective states you are conducting business in to be kept on file at our corporate office in Nashville, TN |
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| Payment Methods |
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| (1) Pay in Advance (Payment must be received before order processing can begin.) |
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Cash |
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Bank (Cashier's) Check |
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Credit Card/Check Card |
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Visa, Mastercard, American Express |
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Third party credit/check cards will not be accepted |
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Acceptable credit/check cards are company cards of the principles of the company. |
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Electronic Transfer (Contact Capitol Finance department if interested) |
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| (2) Company Check |
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If no prior arrangement has been made with Capitol to pay by company check, the check must be received by Capitol and clear the bank before your order can be processed. |
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If credit application is approved for company check usage, order processing begins upon receipt of check. |
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| (3) Credit Line Establishment |
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Requires accepted credit application form. Terms are net 30 days. |
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The amount of credit line is established by our finance department. |
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Credit will be reviews on a periodic basis |
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Acceptable forms of payment on account are; |
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Company Check, Credit/Check Card, Bank (Cashiers') Check and Electronic or Wire Transfer |
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| Service Charges |
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A late payment fee of 1.5% per month will be applied to past due invoices. |
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A return check fee of $35 will be charged to any account with a returned check due to insufficient funds. |
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| Order Confirmation |
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| All specialty items (custom gates, vinyl, ornamental, etc.) must be signed off on to begin order fulfillment. Please make sure all style, height, color, other sizes, etc. are correct before signing off on an order. All speciality items must be picked up or billed within (7) days of arrival or completion at the Capitol branch you ordered your product from. |
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| Shipping |
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| Upon receipt of order, accurately count and sign bill of lading for materials received. Shortages must be noted on the bill of lading in order for a claim to be filed. |
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| Returns |
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No returns on any wood products, special order gates of any kind, or custom vinyl will be accepted |
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No returns are allowed without a returned materials authorization (RMA) number. The RMA number number will be assigned by a Capitol sales representative. |
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A 15% restocking fee applies to all materials received in same as sold condition |
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If items are not received in sellable conditions, no return will be issued. |
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Return shipping costs are the respomsibility of the customer. |
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